The Definitive Event for Support and Service Management Professionals

With rapid change affecting every industry, there’s one thing you can be sure of: the knowledge you gain at SupportWorld Live will help you move your organization forward. At SWL, you will find 75+ sessions, workshops, and training courses providing the insights and guidance you seek in essential areas like AI and automation, experience management (including both the customer and employee experiences), digital transformation, service management practices and principles, support models and channel strategies, operational and continual process improvement, metrics and analytics, leadership, culture and team building, and more.