SymphonyAI

SymphonyAI is a market-leading AI-powered IT and Enterprise Workflow platform that integrates IT Service Management (ITSM), Enterprise Service Management (ESM), Asset Management, Enterprise Copilot, and Service Automation into a single, easy-to-use suite. Available as SaaS over the cloud or on-premises, it offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automate 60% of service requests using service automation, achieve a 50% faster resolution using its AI-powered service desk intelligence, and save 30% on hardware and software costs using enterprise IT asset management solution. https://www.symphonyai.com/itsm/