Solution Spotlight: Managing Enterprise Technology Sucks

Join Vince Vasquez, author of the Amazon bestselling book The Next CIO, as he discusses why legacy approaches to managing enterprise technology don’t work – including automating processes by building custom solutions on ITSM platforms and managing technology data with CMDBs. He will then discuss a new category of application called Enterprise Technology Management (ETM) purpose-built to meet the challenge of IT process automation run on accurate technology data.